Q: Occasionally, when creating emails/text messages, I get interrupted and would like to save my work as a draft to continue working on it at a later time. Can we save works in progress to continue at a later time?
A: Yes, when creating an email (Communication > Emails > Create Email) or text message (Communication > Text Message > Create Text Message), you will have the option "Save as Draft" to save the communication as a draft. All draft emails will be saved to the Email Center in the Unsent tile, where they can be worked on later. All scheduled text messages will be saved to the Text Message Center in the unsent tile, where they can be worked on later.
For more details about email drafts, Click Here.
For more details about text message drafts, Click Here.