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How can I view the activity log of a special order?

Updated over 5 months ago

Q: I'd like to see the staff activity within a special order (who entered the order, who received it, etc). How can I do this?

A: To view the staff activity for special orders, edit the order then select the "Activity Log" tab (as shown below).
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You can view what actions are taken, who took them, manual and automated email delivery details, and the time stamp. The following actions are tracked in the activity log:

  • Order status updates (i.e., created, placed, returned, finalized, deleted, restored, etc.)

  • Edits to the Order

  • What staff member was involved with the action (if any)

  • When emails are sent

  • When text messages are sent

The Activity Log uses the logged-in manager when determining who took the action. To quickly switch logged in users, you can change the Active Manager from the dashboard (as shown below).
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