Product Quick Tip - August 16th, 2022
Track Open Status of Emails to Vendors
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When placing a special order via email, you may be unsure if the vendor has received and opened that email. Using Golf Genius Golf Shop's Special Order Dashboard, you can eliminate uncertainty by easily verifying if a vendor has opened a particular special order email. As special orders are placed via email and moved to the "Orders Placed" stage, they will display the flag "Vendor email not opened." Once the vendor has opened the email, the notification flag will be removed automatically, and you can be confident your vendor has reviewed the order.
For more details on placing special orders, Click Here.
Improve Survey Response Rates with Reminder Emails
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It's not uncommon for members to overlook or forget about an initial survey invitation email. However, you can always send a survey reminder at any time to recipients who have not yet responded. Reminders give you a second opportunity to catch your member's attention and bump response rates.
For more details on sending survey reminder emails, Click Here.
Send Demo Club Reminder On-Demand
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Automated notifications help ensure demo clubs are returned to the golf shop in a timely manner. However, you occasionally may find it beneficial to send additional reminders to a member. With Golf Genius Golf Shop's on-demand demo reminder option, you can send a reminder via text or email anytime to keep members informed on the status of their demo club.
For more details on sending on-demand demo reminder notifications, Click Here.
Fill Survey for Members
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While it's always preferable to have your members complete their surveys, there may be times when you will be asked to assist a particular member with a survey. With Golf Genius Golf Shop, you can help any member complete their survey from the Survey Dashboard.
For more details on filling out a survey on behalf of your members, Click Here.