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Canceling Special Orders

Updated over 4 months ago

Occasionally, items go out of stock or are placed on backorder by the vendor. In this case, you will also want to cancel the special order Golf Genius - Golf Shop, so your special orders match the vendor order.

In this article, we will discuss how to cancel a special order from the Special Order Dashboard.

Canceling a Special Order:

To cancel a special order, follow these instructions:

  1. Go to Orders > Special Orders > Dashboard.

  2. Find the special order you would like to cancel.

  3. Click the action dropdown and click "Cancel."

  4. Make any additional adjustments as necessary.

  5. Click "OK."

After the order has been canceled, the order is tagged with the flag "Cancelled" and an option to Restore it if necessary (as shown below).
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