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How can I CC/BCC multiple Managers when an online order is placed?

Updated over 5 months ago

Q: We are utilizing Online Order Form, and I would like other managers to be CC when an online order is placed. How can I have other managers CC'ed in these emails?

A: Every automated email has a default message that can be modified if necessary. For more details about automated emails, Click Here.

To add additional Managers to an email, follow these instructions:

  1. Go to Communication > Email Center > Automated Emails.

  2. Click the dropdown for Online Order Forms. There will be two automated emails, one for Members and one for Guests. You will need to modify both emails.

  3. Click "Edit" on one of the "When Order has been placed..." email.

  4. Enable the toggle switch to customize the email.

  5. In the BCC: line, add the manager's email. Separate each email with a comma (as shown below).

  6. After making the changes, click "Refresh Preview" to preview the email.

  7. Click "Save." The automated email default message will be saved and applied to future notifications.

  8. Repeat the steps above for the second email.

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