Q: I am trying to start a special order in RepSpark, I am getting the error message "Could not create draft order in RepSpark (Error message: The customer selected does not have valid Terms, please contact vendor for assistance.)"
A: This particular message means that the vendor account you are trying to create an order with in RepSpark is not completely set up. Please reach out to your sales rep who set up the RepSpark Vendor profile. The Rep needs to see if there is any missing information, such as address, customer, number, etc.