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How can I send a Survey Reminder to members?

Updated over 4 months ago

Q: We have several members that have not filled out their survey. How can I send a survey reminder?

A: As long as the survey is still open, you can send a survey reminder to all original member recipients who haven't already completed the survey. If you notice a poor response rate, you can send the survey reminder email to encourage more responses.

If you do not want to send the email to recipients who haven't already completed the survey or would like to include additional recipients, you can use the resend survey option. For more details on resending a survey, Click Here.
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To send a survey reminder, go to Communication > Surveys > Action Dropdown > Send Reminder Email. The survey reminder email will be sent to all recipients who haven't already completed the survey. Similar to sending the original survey email, you can define the subject and modify the email body (as shown below). Further, you will be able to view the recipient list for which members will receive the reminder email.
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