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TM Player Gifts: Connecting Your Account

Updated yesterday

This article is for the following Golf Genius Tournament Management products using the Player Gifts feature for their Events/Leagues:

You will begin the setup process from within any specific Event/League in your Golf Genius Tournament Management Account. Access this tool in one of two ways:

Creating or Connecting Your Golf Shop Account

The system will automatically identify your facility’s current Golf Shop status and will guide you through one of the following scenarios, which we will discuss in further detail below:

  • The Facility Does Not Have a Golf Shop Account

  • The Facility Has an Active Golf Shop Account

  • The Facility's Golf Shop Account is Deactivated

If the Facility Does Not Have a Golf Shop Account

If the club is new to Golf Shop:

  1. Navigate to Event/League > Player Gifts (as shown below).

  2. Click Get Started.

  3. Select Managers: Choose which staff members should have access to the facility's Golf Shop account. Note: All TM Customer Managers are selected by default.

  4. Click Create Golf Shop Account.

  5. Once finished, click Take Me to My Golf Shop Account, and you will be taken to Online Order Form Setting page in Golf Shop.

  6. Navigate to the article, TM Player Gifts: Creating the Order Form, for the next steps.

A few things will occur automatically:

  • A Golf Shop account will be created for the facility.

  • TM will sync the club’s default logo and banner to the new account.

If the Facility Has an Active Golf Shop Account

If your facility is already using Golf Shop:

  1. Navigate to Event/League > Player Gifts (as shown below).

  2. Click Get Started.

  3. A new tab will open, directing you to the Online Order Form Setting page in Golf Shop.

  4. Navigate to the article, TM Player Gifts: Creating the Order Form, for the next steps.

If the Facility's Golf Shop Account is Deactivated

If the club previously had an account that is currently closed:

  1. Navigate to Event/League > Player Gifts (as shown below).

  2. A message will appear: "There is a deactivated Golf Shop account associated with your TM account. Contact support to have it reactivated."

  3. Click the "Help" tab to reach out to the support team, or connect with your Account Manager, who will assist in getting the account back online.

  4. Once the account is activiated, Click Get Started.

  5. A new tab will open, directing you to the Online Order Form Setting page in Golf Shop.

  6. Navigate to the article, TM Player Gifts: Creating the Order Form, for the next steps.

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