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November 12, 2026
Golf Genius AI (GG AI) Beta
What’s the difference between our existing AI Assistants and Golf Genius AI?
AI Assistants: Task-specific tools designed to automatically read and import vendor PDFs—available across Stock Orders, Special Orders, and now Demos.
Golf Genius AI (GG AI) Beta: A conversational chat interface product that lets you ask questions and manage daily shop operations in everyday language. It is already enabled in your Golf Shop account, and if you also use Tournament Management (TM Premium/Association), you can seamlessly manage both products in one shared chat!
AI Inventory Assistant for Demos
Building on the success of our AI Special Order and AI Stock Order Assistants, our newest AI-powered capability is officially here for your Demo Inventory!
Managing seasonal demo rosters, consisting of numerous full clubs or components like club heads and interchangeable shafts, has traditionally required tedious manual data entry or spreadsheet reformatting.
With the introduction of the AI Inventory Assistant, you can now upload vendor PDF confirmations and invoices directly into your Demo Inventory.
Here is what this new feature lets you do:
AI-Assisted PDF Upload: Simply select your Vendor (Club Make), upload a PDF Demo Invoice or confirmation, and let the assistant extract and map the details.
Smart Component Splitting: Toggle the "Split heads and shafts into separate items" option to automatically separate assembled fitting cart clubs into individual "Head" and "Shaft" inventory components.
Streamlined Review & Editable Grid: Review all extracted items in a dedicated layout complete with customizable column headers, read-only PDF line references for quick document cross-checking, and row actions to clone, insert, or delete items.
Flexible Tracking ID Assignment: Because tracking IDs are unique to your facility and not provided on vendor documents, you can use the new bulk-editing tools to auto-assign IDs or apply a custom numerical sequence (e.g., starting at TM-100900) instantly across selected rows.
Bulk Delete & Inventory Management: Easily select one, multiple, or all demo items on the inventory dashboard to delete them in bulk, complete with a required backup spreadsheet download to keep your history and past records secure.
For full details on this feature, refer to our Knowledge Base article.
Mobile App: Online Order Forms
Snap, count, and sell—all from the palm of your hand!
We’re excited to bring Online Order Forms to the Golf Shop mobile app, making it easier than ever to capture, catalog, and sell merchandise from anywhere around the clubhouse.
Manage & Build Forms on the Go: Access a dedicated Online Order Forms tile right from the mobile home screen to create, review, and edit forms without running back to the computer.
Direct Photo Capture: Snap photos of floor inventory with your phone’s camera to instantly add images to items as you build your form.
Count Once, Enter Once: Walk the shop floor and enter physical inventory counts directly into the Quantity by Fields & Values table (by size, color, or logo) in real time.
Place Orders for Members On-Demand: Search and select a member at the counter or during a flash sale to submit orders on their behalf using their live customer-facing view.
Flawless Web Parity & Sync: Everything stays aligned—forms and submitted member orders sync instantly with your web platform, routing directly into your Special Orders to Place.
For full details on this feature, refer to our Knowledge Base article.
Golf Genius AI
Meet Golf Genius AI—our most innovative product yet, now live in Golf Shop for beta testing.
Simply click Golf Genius AI in Golf Shop, or open it directly from the Golf Shop mobile app menu. Then try asking something like: "Are there any unclaimed sunglasses?" or "What was our total wholesale cost of special orders placed in June?"
This beta release covers five major areas of your daily operations:
Demo Clubs: See open demos, search demo inventory, and check out, change, or finalize a demo.
Rentals: See current rentals and reservations, search rental inventory, check out or reserve items, and extend, reschedule, cancel, or finalize rentals.
Lost & Found: Search found and lost items, report a lost or found item, move items along, and manage categories and locations.
Special Orders: Search customer orders by customer, vendor, or category; track financials and reporting totals; create, edit, place, receive, and finalize special orders; and manage golfer notifications.
Stock Orders: Search stock orders and item details (by color, size, and SKU); create, place, receive, edit, cancel, and finalize replenishment orders; and pull collective wholesale and volume reporting data.
Push the limits. We want you to.
Try asking for things beyond these five areas. If it can't do something yet, it will tell you, and we'll log the request to help decide what we build next.
For full details on this new feature, refer to our Knowledge Base article.
Small Features & Usabilities
Date Finalized on Order Tiles
Head over to your Demo Inventory dashboard today to try out the new AI Assistant!
August 25th, 2026
AI Special Order Assistant
We are excited to introduce the AI Special Order Assistant designed to turn tedious manual order entry into a single, effortless upload. Now, you can convert any vendor PDF confirmation into a fully populated Purchase Order in seconds.
Here is what you’ll love about it:
Instant Auto-Fill: Upload your vendor PDF, and the AI Assistant immediately populates SKUs, wholesale costs, quantities, categories, and even complex logo instructions.
Better Buying Decisions: Capture 100% accurate vendor data to power more granular reporting and improved seasonal buying.
Total Control: The AI Assistant handles the heavy lifting. Easily review highlighted AI fields, set your own retail prices, and access the attached source PDF anytime.
Ready to speed up your workflow? Preview it below!
For full details on this new feature, refer to our Knowledge Base article.
Mobile App: Lost and Found
The Mobile App: Lost and Found feature brings the full power of our web-based tracking system to iOS and Android mobile devices.
Golf staff can now log, track, manage, and resolve lost-and-found items on the go with mobile-optimized workflows.
Real-Time Logging: Enables outside staff and course marshals to log items immediately from the bag room, cart barn, or out on the course.
Faster Turnaround: Speeds up reuniting golfers with lost items using immediate photo capture and notification triggers.
Digital Workflow: Eliminates the need for paper logs or returning to a desktop terminal to update the status of lost and found items.
For full details on this feature, refer to our Knowledge Base article.
Lightspeed Master Roster Sync
Are you using Lightspeed R-Series as your primary POS? This integration was built for you! The new Lightspeed Master Roster Sync keeps your customer data perfectly aligned between Lightspeed R-Series and Golf Shop. Enjoy an automated single source of truth, instant on-the-spot customer creation during rentals or special orders, and zero double data entry.
Eliminates Duplicate Work: Prevents double entry by keeping Lightspeed and Golf Shop rosters accurately synced.
Instant Customer Creation: Enables floor staff to quickly add and sync new customers on the spot during demos, repair check-ins, and more.
Continuous Data Sync: Keeps customer details automatically up to date across platforms.
Contact our Support Team today to enable this feature and experience a big jump in operational efficiency!
For full details on this feature, refer to our Knowledge Base article.
July 8th, 2026
Purchase Order Redesign
Our biggest feature in this update is the complete redesign of the Purchase Order (PO) form. Rebuilt from the ground up, you can now manage, view, and edit multiple Special Orders within a single Purchase Order—all on one page.
Laying the Groundwork for AI: This redesign isn't just about today's improvements; it is the crucial first step in implementing our AI Special Order Assistant. This highly anticipated AI feature will arrive very soon to make order entry even faster!
All-in-One Visibility: No more losing your place or navigating away. You can now view all Special Order details inline using an intuitive expand/collapse view and tabbed menus (Order Details, Shipping, Finalize, Return, etc.).
Drag-and-Drop Organization: Easily reorder Special Orders within the PO using a simple drag-and-drop interface.
Live Pipeline Stats: A new stats bar at the top of the page gives you real-time counts of your orders at every stage (To Place, Placed, Delivered, Finalized, Returned, Canceled, Deleted).
Notable areas where you will experience the New Purchase Order Design:
Click on the "New Purchase Order" button
Edit an existing Purchase Order
"Save and Add New Item" to a New Special Order
"Save and Clone Order" to a New Special Order
For full details on this feature, refer to our Knowledge Base article.
Add Multiple Customers to Shaft Labels
We have upgraded our popular Shaft Labels feature to save you more time!
Batch Printing: You can now add multiple customers (both members and guests) to a single label sheet.
Custom Copies: Specify exactly how many label copies you need for each person in the batch.
Live Layout Preview: See exactly how your labels will be arranged on the page before you hit print.
This is especially helpful after Demo Days or when receiving bulk club shipments intended for several customers.
For full details on this feature, refer to our Knowledge Base article.
Found Item Tag
While our Lost and Found feature is great for logging items digitally, identifying the actual physical items in your storage bin could still be a challenge. We’ve bridged that gap with the new Found Tag.
Physical Identification: Use the data in your Lost and Found dashboard to print a physical tag to attach to the found item.
Key Details Included: Tags print with all the necessary details to quickly identify the owner, including Found Date, Found By, Description, Location, and Item Number.
Flexible Printing: Print a tag individually straight from the action dropdown in the Lost and Found Dashboard, Print Labels located on the side Menu, and the Report Center.
For full details on this feature, refer to our Knowledge Base article.
May 15th, 2026
Club Repair Improvements
Pre-Uploaded Grip Inventory
Getting started with Club Repair is now even easier. We’ve pre-loaded over 60 popular grips—including images and descriptions—for all accounts new to inventory management. Skip the manual setup and start managing your repairs instantly.
For full details on this feature, refer to our Knowledge Base article.
Off-Site Club Repair Tracking
You can now track off-site club repairs through every stage of the shipping process. When sending repairs to off-site vendors, you can log:
Inbound/Outbound Tracking and RA Numbers
Expected Ship and Delivery Dates
Shipping Company and Costs
This internal reference tool ensures your team always knows exactly where a member’s club is located.
For full details on this feature, refer to our Knowledge Base article.
Online Order Form Enhancements
Clearer Stock Alerts: We’ve upgraded the messaging on Online Order Forms to provide more clarity for your customers. Customers will now see specific "Stock Exceeded" or "Limit Reached" messages when they try to order more than is available.
Streamlined Online Order Form Settings Page - Upgraded to a more intuitive, user-friendly setup.
Player Gift Ordering - TM Premium Customers can now easily navigate from a TM Event or League to Golf Shop. This integration allows you to quickly build professional Online Order Forms, ensuring a smooth and personalized experience for every player.
For full details on this feature, refer to our Knowledge Base article.
Stock Order Calendar View Customization
Everyone manages their workflow differently. You can now set your own Default Calendar View (Year, Month, or Week) and Default Date Filter (Expected Delivery, Start Ship, End Ship, etc.) in your Stock Order Settings.
The calendar will now land on your preferred view every time you open it.
For full details on this feature, refer to our Knowledge Base article.
Additional Enhancements
The following enhancements have also been included in this release:
Cross Product Navigation
February 26th, 2026
Mobile App: Rental Reservations
Managing rental equipment just got easier. Rental Reservations is now available on the Mobile App.
Reserve for Later: You can now choose between "Issue Now" (for immediate rentals) or "Reserve for Later" (as shown below). The system automatically calculates inventory availability based on the reservation window, preventing you from booking items that are already reserved or overdue during that period.
Enhanced Dashboard: The Rental Dashboard now features advanced filtering and color-coded statuses (Reserved, Expired, In Progress, Overdue). You can easily see why a rental is in a specific state (e.g., "Never Returned" or "Sold") by expanding the rental details (as shown below).
Smart Availability & Scanning: When selecting inventory, the app now warns you of overlaps or unavailability (as shown below). Additionally, barcode scanning has been optimized to manage all rental statuses and to "Finalize Rental" for items currently out.
For full details on this feature, refer to our Knowledge Base article.
Lost and Found Enhancements
We have significantly expanded the capabilities of the Lost and Found feature to enhance visibility for both managers and members.
Home Dashboard Tile: Managers now have a dedicated Lost and Found tile on the Home Dashboard for a quick view of lost, found, and claimed items (as shown below).
Member Portal Tiles: You can now add a Lost and Found Tile to the Member Portal, allowing members to view lost and found lists, complete with status labels like Unclaimed or Returned (as shown below)
Analytics & Reporting: A new Analytics Dashboard provides visual insights, including top categories of lost items and trend charts (as shown below). For detailed record-keeping, you can now download a comprehensive Lost and Found Report (Excel) from the Report Center.
Permissions: We have added more granular permissions for the feature. Managers can be granted "View Only" access, full management access, or have the feature hidden entirely.
For full details on this feature, refer to our Knowledge Base article.
Special Orders: "Order Charged" Tile Icon
We have improved the visibility of finalized statuses on the Special Orders dashboard. Previously, the "Special Order Charged" checkbox was only visible when editing an order. Now, if an order is marked as charged, a visual icon will appear directly on the Special Order tile in the dashboard, regardless of its stage (To Place, Placed, or Delivered).
For full details on this feature, refer to our Knowledge Base article.
Additional Enhancements
The following enhancements have also been included in this release:
Option to Require Vendor Confirmation Number when Placing Order
Improvements to Online Order Form Settings Page
Report Center Updates
Separate tabs for each Vendor in the Detailed Online Order Report
Club Kind added to Historical Demo ReportCustomer Contact Information added to Historical Rental Report